legal Information

Introduction

Industrias Técnicas Veratas, s.l., responsible for the website, offers users of this document, which aims to fulfill the obligations under the legislation, and inform the rights and duties of the actors involved: visitors as users, manufacturers and partner companies, as third parties, and we as sellers. Any person accessing this site agrees to the observance and enforcement of the provisions herein, and any other provision of law that was applicable.

Legislation

Law 34/2002, of July 11, Services Information Society and Electronic Commerce (LSSICE) (Reference BOE-A-2002-13758)

Law 15/1999, of December 13, Protection of Personal Data (Reference BOE-A-1999-23750)

Royal Decree 1720/2007 of December 21, Protection of Personal Data (RDLOPD) (Reference BOE-A-2008-979)

Royal Decree 1/2007 of 16 November, the General Law for the Protection of Consumers and Users and other complementary laws. (RDLGDCU) (Reference BOE-A-2007-20555)

Directive 2000/31 / EC of the European Parliament and the Council of 8 June 2000 on certain legal aspects of electronic commerce in the internal market ('Directive on electronic commerce') (Reference OJEU L-2000-81295)

You can consult in: https://www.boe.es/legislacion/legislacion.php

Basic decalogue

  1. You must know who is behind an online store. See our calling card where indicated who we are.
  2. Your personal data must be protected. See paragraphs protection of information provided by the user, the use of cookies and payment security in this document.
  3. You are entitled to cancel their data. See section opposition data in this document.
  4. To you only it can be sent advertising you have requested and authorized. See the section on commercial communications advertising in this document.
  5. We must protect property rights. See in this document as they should respect the intellectual property.
  6. It must be clearly informed of the manner of use and procedures of electronic commerce. See the section on general conditions.
  7. You should receive an order confirmation. See the section on general conditions.
  8. You have the right to return the product. See section of the refund procedure in the general conditions.
  9. Until the full payment of the purchased products and contracted services, remain our property. See below under retention of title.
  10. You must know in which jurisdiction conflicts should be resolved between the parties. See the section on jurisdiction in this document.

Ethical Code of Electronic Commerce and Interactive Advertising

Our company scrupulously complies with the ethical code of e-commerce and interactive advertising, drafted to ensure our transparency, freedom of action, their constant maximum safety and satisfaction of your experience with our company.

In the same way that the information we provide must be accurate, safe and reliable, if it detects that a user submits false information or make fraudulent actions, we reserve the right to expel from our system and, if appropriate, to report it to authorities relevant.

Using Cookies

That are? Small files of information that the Internet Services server sends to the computer of the person accessing the page.

What are they for? To perform certain functions that are considered essential for the correct functioning and visualization of the site. Using cookies is possible that the server where the web is to recognize the web browser used by the user in order to make navigation easier, allowing, for example, access to users who have registered previously to areas, services, promotions or reserved exclusively for you, without having to register each time areas. Cookies can not read cookie files created by other suppliers.

They invade your privacy? Cookies do not identify users, no names, no names, no marks, associating only with the browser of a specific computer.

How long? The cookies used on this website are, in any case, temporary and disappear when the user session.

Why they use them? Are used to measure the audience and traffic parameters, to monitor progress, obtain statistical measurements that allow to know the number of page impressions, the number of visits to web servers, the order of visits, the access point.

How do they do that? With applications developed by internet service companies such as Google, Inc., located in Delaware in 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA. This company can also use this anonymous data to improve their own data and services to provide services to other companies.

What applications? Google Analytics: www.google.com/analytics/ y Google Adwords: www.google.es/ads/adwords. You can know the uses made Google from these links: www.google.es/intl/es/analytics/privacyoverview.html, www.google.es/intl/es/policies/technologies/cookies

 Can I navigate without cookies? Many websites, like ours, we report that to browse them to accept the use of cookies. For reasons of international security, from the time a computer connects to the Internet it is identified by an IP address (es an enrollment automatically assigned), which the authorities may have access to prosecute crimes.

What if I do not want cookies? You can configure your browser to be warned when receiving cookies and to prevent installation of cookies on your hard drive.

How I can block? Other options such as cookie blocking tools, we inform you that any user can allow, block or delete cookies installed on their terminal equipment by appropriate settings of your browser options installed on your computer. The major web browsers have helpful information if you want to disable cookies: Chrome (Manage cookies), Internet Explorer (Block or allow cookies, delete and manage cookies), Firefox (Enabling and disabling cookies), Safari (Settings Web of Safari), Opera (Cookies in Opera)

Jurisdiction

For the resolution of all disputes or questions relating to this website or activities in it developed, will apply Spanish law, even that which is not expressly provided, to which the parties expressly submit themselves are competent to resolve all disputes arising or related.

The seller and the user agree to submit legal disputes and any discussion that may arise from the provision of goods or services to our trade relations, first agents competent mediation, and if the dispute persists, the courts of your domicile.

In the event that the user reside outside of Spain, the seller and the user, expressly waive any other forum, submitting to the courts of Madrid or Barcelona, user selectable.

Secure shopping

One of the main concerns is to offer a secure and protect the confidentiality of the data you provide us and will be incorporated into an automated file to be part of the database of customers Industrias Técnicas Veratas, s.l., which guarantees the security and confidentiality of the data it receives.

En el momento en que desee realizar una compra, será necesario que nos facilite sus datos personales o los de su empresa. Utilizamos sus datos con los siguientes fines:

So that we can report the price. If your address is in Ceuta, Melilla, the Canary Islands or in a foreign country, we must take this into account to calculate and indicate the cost of the necessary transport and taxes that would correspond, in order to have all the information such as force the laws, before the order.

In order to process orders. When you order we need to know your name or company, tax ID, shipping address and billing, email address and contact telephone number. This allows us to serve you and keep you informed at all times of the status of compliance.

Protection of information

Please note that all information provided will become part of an automated file responsibility CocinaHoreca.com, duly registered in the General Data Protection Registry of the Spanish Data Protection Agency and subjected to controls and rules laid down in Regulation Security Measures.

The purpose for which data are collected shall be to each individual case, but always will aim to manage the service provided by the company to the customer within the framework of the business relationship that unites them, send information and publicity authoritative offers, promotions , make recommendations and new products from the preferences of our customers.

There necessary data and marked as such, and volunteer information that can help us serve you better, but not have them, do not affect the proper functioning.

You should make sure that the data you provide is truthful, and be responsible for making any changes to avoid problems in supplying their orders.

Under the provisions of the abovementioned laws, CocinaHoreca.com user may at any time exercise their rights of access, rectification, cancellation and revocation of the consent of the data in our possession.

In the same way that to register their data was recorded with a username and password, to change their situation you can come with their own keys to view, change or delete what you took before. If you forget any of your login, you can order at any time.

You can also request removal by writing to our email address info@CocinaHoreca.com.

The data you entrust us with are used internally in our company, and will only be the minimum essential to reach you. Only the name, delivery address and contact number, you need the shipping company to send you the products and / or services company to meet contractual obligations.

We have taken security measures for maximum protection of our files, both technical and organizational, to prevent alteration, access and data loss.

Intellectual and industrial property. Copyright.

Everything that appears in the CocinaHoreca.com online store is owned by the companies that have participated in its creation and are protected by the laws of intellectual property, we have registered in public records.

Misuse, total or partial reproduction, exploitation, distribution and marketing, require prior written authorization from us, regardless of the purpose it was intended to.

Brands. They are owned by the manufacturers, who have authorized us in writing so they can appear next to the photos that have provided their products, and technical information contained in each article.

Web content. They are owned by CocinaHoreca.com that has developed and ready to display their best to make it easier for users to understand. This section is included on our logo to graphics, written, forms and links.

Any previously authorized by CocinaHoreca.com use is a serious breach of the rights of intellectual property.

It is permissible without notice, to our registered users to insert links to some of the content we offer, either in social networks and blogs or websites, provided they quit our full content and not tampered with or accompanied by inappropriate environments, either for offensive or inconsistent.

Then relate the material that can be shared.

CocinaHoreca.com home. Whenever you want and positively disclose the existence of this report online store.

Sheets CocinaHoreca.com products. Full and always serve to promote the sale of articles and highlighting our contact CocinaHoreca.com and telephone.

Advertisement. If you are kind enough to share our results, we will be very grateful.

Compare prices and quality. We are sure to have the best value for money, and assume it. You can find on the market similar things that may seem just as useful as traps prices, but if you are a professional CocinaHoreca, not be deceived. Please, compare and share.

To make any comments concerning possible breaches of the rights of intellectual property, as well as any of the contents of the website, you can do so via the following email info@cocinahoreca.com

If we make an error, we commit to immediately remove any content that could be contrary to national or international law, the ethical code of the online store, or respect to any natural or legal person. And we apologize in advance.

If anyone observes in third-party publications like some sort of fault, they appreciate that we communicate to solve directly, or if necessary, make it known to the competent authorities. And we thank you in advance.

Advertising commercial communications

The shipping of our emails are being conducted in compliance with the Law Society Services of Information and Electronic Commerce, for which all consignments that have not been previously requested by the recipient is illegal, unless one is made time, including the word advertising on the issue and revocation of the consent of the user is facilitated.

If you want to receive directly our advertising, you must subscribe to our mailing list authorized mail. We will not bomb, send a single monthly message, if you want more information, and has dominion CocinaHoreca.com and social networks to find out the best market opportunities and technologies.

Payment security

Whatever it is the method of payment chosen by you, there's a bank in between in which is recorded the amount paid. You deal directly with your bank and security mechanisms to prevent access by third parties.

We will receive the income in a few days, and from that moment begin shipping procedures.

If for any reason the operation quedase canceled, your money will be refunded with the utmost readiness, thereupon sending a bank receipt that accredits.

Retention of title

It not considered firm order until full payment has been made, but if for any reason a product or service will surrender, while the debt has not been entirely satisfied be considered property Industrias Técnicas Veratas, s.l., under this agreement domain, regardless of the place where he is installed, can it be withdrawn at any time if the purchaser has not made payment of what was, or if it is declared in default, bankruptcy, bankruptcy, removed, or any other situation that delayed the payment of the debt.

It is understood that the right to withdraw the goods may be made by the seller at any time attend those circumstances, it suffices for the presence of the seller or their proxies at the registered buyer or industry, with the assistance of Notary shall record the removal of the goods.